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Apr 14 2019

Firmware Upgrade Methods – PROBOX2, backup methods.

#Backup #methods


Firmware Upgrade Methods - PROBOX2, backup methods., NEF2.COM

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Firmware Upgrade Methods

OTA (Over-The-Air) Firmware Upgrade For PROBOX2 AVA

1. Go to Settings – Realtek Settings – About MediaBox – System updates as belows:

Backup methods

2. Press Check for updates to check whether there is new firmware update.

If there is new update, it will show you the Download and the file size. You can press Download to install.

If there is no update, it will show Your system is currently up to date. . Press Yes to quit the system update.

After download the firmware, you can press Install now – OK to install the firmware update and it takes around 5-10 minutes. Please do NOT power off during the firmware update.

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3. Finally it will return to Welcome Wizard screen.

How to upgrade PROBOX2 (EX+ / Air / Air Plus / Z) by OTA?

OTA (Over-The-Air) Firmware Upgrade

Currently firmware upgrade by OTA (Over-the-air) is now only available for Air / Air Plus / EX+ / Z.

Backup methods

1. For Air / Air Plus, Go to All apps , press Update Backup – Online Update

For EX+ / Z, Go to All apps , press System update .

Backup methods

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2. If there is new update, it will show you the Download and the file size. You can press Download to install.

If there is no update, it will show Your system is currently up to date. . Press Yes to quit the system update.

Backup methods

3. Usually it takes few minutes to download the update.

Backup methods

4. After download, you can press Update now . It will install automatically and reboot it. Please do NOT unplug the power during the update process.

5. For some update will only be effective after factory reset.

Cautions: It will erase all your data / installed apps. We strongly recommend you to do the backup before doing factory reset!

Go to Settings – More Settings – Backup reset – Factory data reset – RESET MBX – ERASE EVERYTHING , it takes several minutes to do the factory reset, please do NOT turn off the power during factory reset process.

And then it complete the whole firmware upgrade process!

How to upgrade PROBOX2 EX / EX+ / Z?

Preparation

Download the firmware and upgrade tool as below:

A. Latest PROBOX2 EX / EX+ / Z firmware

  • Go to Support – then select the model name PROBOX2 EX / EX+ / Z
  • Download the firmware file (please do NOT download TF card version!)
  • Extract the zip file and you will get a .img file (for firmware upgrade on Procedure section below)

B. Upgrade tool PROBOX2-amlogic-upgrade-tool.zip

  • Download here: PROBOX2-amlogic-upgrade-tool
  • Extract PROBOX2-amlogic-upgrade-tool.zip
  • Run the EXE file (e.g. setup_v2.0.5.15.exe) to install it.
  • After installed, USB_Burning_Tool will be shown on your desktop / start menu.

C. Download and install drivers (make sure that there is no drivers problem with your PC) from Moborobo, or here: http://download.moborobo.com/download/Client/Moborobo(Moborobo_En_official).exe

  • Make sure that Moborobo has been installed.

Procedures

A. Launch USB_Burning_Tool as below:

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B. You can change the language to English as below:

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C. Click “File” and choose”Import image”, choose the .img file you just download.

Backup methods

For EX / EX+, please connect with power adapter and do NOT power on. Then connecting the USB cable between EX/EX+ (OTG port) and your PC / Laptop (USB port). Prepare a thin metal stick / paper clip, then press and hold the restore button (inside the AV port hole). Then press Power button at the same time.

For Z, please do NOT connect with power adapter. Prepare a thin metal stick / paper clip, then press and hold the restore button (inside the AV port hole). Then connecting the USB cable between Z (USB port near TF card) and your PC / Laptop (USB port).

After 3-5 seconds USB_Burning_Tool will detect the USB device as below:

Backup methods

E. You can release Restore button.

F. Click “Start” to start firmware upgrade, it should take around 4-8 mins and please do NOT unplug USB cable of PROBOX2 EX/EX+/Z during firmware upgrade.

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G. After finished firmware upgrade, it will auto disconnected. Now you can unplug it and connect to TV again.

Backup methods

How to upgrade PROBOX2 EX / EX+ / Z (by TF card)?

1. First of all, please prepare a TF (MicroSD) card at least 1GB.

2. Download the latest firmware of PROBOX2 Air / EX+ / EX / Z (For TF Card).

For Air, please download here.

For EX, please check here.

For EX+, please check here.

For Z, please check here.

3. Open the download firmware file, extract and copy the 3 files to the TF card under root like G:\ as below (Please do not put inside any folder!) :

Backup methods

4. Insert the TF card to Air / EX+ / EX+ / Z.

5. Prepare a thin metal stick / paper clip, then press and hold the restore button (For EX+ / EX: inside the AV port hole. For Air / Z: at the bottom near the power hole side), and then

Press Power button at the same time.

For Air / Z: Connected with power adapter at the same time.

After 5-10 seconds it will enter the firmware upgrade screen as below:

Backup methods

6. Firmware upgrade process should take around 3-6 minutes, it will automatically to reboot after finish. Please be patient and do not power off during upgrading.

7. After entering to the UI, then you need to do Factory Reset once.

Go to Settings – More Settings – Backup reset – Factory data reset – RESET MBX – ERASE EVERYTHING , it takes several minutes to do the factory reset, please do NOT turn off the power during factory reset process.

And then it complete the firmware upgrade process!


Written by CREDIT


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